NHS logoNorwich Practices
Health Centre


Tel:  01603 677500

GP Surgery
Open 8am-8pm 7 days a week

Walk In Centre
Open 7am-9pm 7 days a week





Appointments available 8am - 8pm for Registered Patients

Norwich Practices Health Centre is operated by Norwich Practices Ltd under a contract with NHS England to provide NHS services. Norwich Practices Ltd is owned and operated by doctors from local GP practices. The company was set up because those local GPs felt they could provide more and better services to patients if they worked together.




Blood Tests

Please note that blood tests are only performed between 8.00am - 12.30pm, Monday - Friday (excluding Bank Holidays).  The service is based at the Walk In Centre floor of Rouen House.

Contraceptive Services

For registered patients we can offer a full range of contrceptive services including Coil fitting and implants. . Please book an appointment to discuss.

Home Visits

These are only available for our registered patients.  Home visits must be requested before 10.30am.

Location & Parking

The nearest car park is Rouen Road car park which is 50 yards away. From Golden Bull Street / Cattle Market Street turn into Rouen Road follow the road 200 yards and then turn right into the Car Park. There is also meter parking close by along Rouen Road and Ber Street. Rouen Road car park has 4 disabled spaces and blue badge concession (buy 1hr and get another 1hr free).

Disabled Access

Our services are available on a level floor with good access for disabled patients. However if you have any access problems we would be grateful if you could bring them to our attention. We also have an Induction Loop system on reception.

Summary Care Records

We have uploaded our Summary Care Records. You will find a leaflet in the registration pack that will allow you to opt in or out of having your Summary Care Record uploaded. If you do not specify, consent for upload will be implied. If you want to find out more about the Summary Care Record please follow this link.

Out Of Hours

If you require non-emergency medical advice outside of the Health Centre's opening hours, please call 111.


CQC Care Quality Commission Inspection report:

Latest inspection: 9 October 2017
Report published: 20 November 2017

CQC Report


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NHS Breast Screening Programme

A number of women aged between 70 and 79 are being offered the opportunity for a breast screen, after some women did not receive an invitation for their final screen, as part of the routine NHS Breast Screening Programme.
Most women can be reassured that they will have received their final invitation but all women under 72 years old who are affected, will receive an appointment letter from Public Health England and the NHS by the end of May 2018 informing them of their time and date.
Women aged 72-79, will receive a letter providing clear information on what to do next if they choose to have a screen and will be asked to contact the helpline who will link with their local Breast Screening Service to arrange an appointment and invitation letter.
Women, aged 70 -79, currently registered with a GP, who do not receive a letter from PHE can be assured they are not affected and do not need a catch-up screen.
However, if you are not currently registered with a GP and believe you did not receive an invitation for a screen sometime between your 68th - 71st birthdays then we advise that you get in touch with the helpline: 0800 169 2692.


Online Repeat Prescription Ordering

We now offer an online repeat prescription service for our registered patients. In order to use this service you must register in the surgery where you will receive a username and password. You can then access the online repeat prescription service > .  Please note that prescriptions ordered through the online system still take 2 working days to process which does not include bank holidays or weekends.  We are now offering a limited number of appointment slots which can be booked online. 

We have created a video that is on Youtube showing you how to access SystmOnline through this website and the various options open to you when log in.  If you would like to view this video click here.  If you would like to sign up to these online services please ask at reception.

You can also request access to your medical record through SystmOnline.


How information about you helps us to provide better care

Confidential information from you medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  For further details click here for the NHS information website.

Registered Patient Participation Survey

The results of our annual Register Patient Participation survey 2016.  The report from the survey and the PPG report can be accessed by clicking this link. 


Online Community

You can join and access our online community by clicking on the banner above.